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What to Ask a Potential Home Care Provider

Hiring a home care provider can be a wonderful way to ensure your elderly loved one is safe and healthy in the comfort of his or her home. When researching a caregiving company, you’ll want to make sure it is reputable and a great fit for your loved one’s needs. Here are some important questions to ask a potential home care provider, brought to you by the staff at Home Care Assistance, a leading provider of senior care in Westfield.

What Qualifications and Training Are Required for Your Workers?

Caregivers need to have proper training to provide quality care to patients. Ask if the company investigates caregivers’ credentials, and whether there is a professional screening process. Find out if caregivers undergo ongoing training to keep their licenses and certifications current.

How Does Your Agency Supervise Its Workers?

Many agencies make quality assurance calls and visits to ensure seniors are receiving quality care and offer families peace of mind. Find out if a qualified representative closely supervises all of its caregivers.

Will You Conduct a Home Visit Before Starting the Caregiving Services?

It is important for potential caregivers in Westfield to familiarize themselves with the home, your loved one, and the types of services that will be needed. Scheduling a home visit beforehand can help determine if the home care provider is a good fit for your family, and also help your loved one feel more comfortable with the caregiver and the idea of caregiving.

Will You Provide References from Doctors, Social Workers, or Other Health Care Professionals?

Ask for specific names of people who have worked with the home care provider before, not just the name of the hospital or organization, and see if these people would recommend the home care provider or use it again themselves. This is a great way to hear firsthand if the home care organization you are considering provides quality care.

While there are many other questions you can ask to find out if a home care company is right for your loved one, these are some you may want to start with. A trustworthy and reliable home care provider is what your loved one deserves, and you will find those qualities and more by choosing Home Care Assistance. Our hourly and live-in caregivers in Westfield are all trained in the Balanced Care Method, a holistic approach that focuses on excellent physical health, mental awareness, and inner calm. We back all of our senior home care services with a 100% satisfaction guarantee, there are no hidden fees, and you’ll never be asked to sign a long-term contract. For more information, call one of our qualified Care Managers today at 908.450.9400 to schedule a free in-home consultation.